In case of stand-still or breakdown of (part of) your installation, rapid action is key. Whilst first response is often provided by own people, Avalon Automation offers 24/7 SLA’s (Service Level Agreements).
Under such SLA our service engineers help diagnose issues, execute necessary interventions, and ensure a restart within the shortest possible time-frame.
This service is either delivered remotely (phone, chat, system dial-in), or through on-site interventions.
Ask us for details on our support programs